How Ball Arena Keeps Operations Running with Imperial Brady's Facility Solutions

Managing a world-class sports and entertainment venue requires more than just keeping the lights on. From maintaining clean, welcoming spaces for thousands of guests to handling snow removal and facility maintenance, every detail matters.

For the team at Ball Arena in Denver, Colorado, having a reliable supply and service partner is essential to keeping operations running smoothly. That's why they've partnered with Imperial Brady for nearly two decades.

"We've been working with Imperial Brady since 2006 and really value our relationship with our sales reps and their team," says Matt Steinhart, General Manager of Premier Facility Services at Ball Arena.

A Trusted Partner for Facility Operations

Premier Facility Services manages a wide range of responsibilities throughout Ball Arena, including housekeeping, snow removal, and support for special facility projects. With so many moving parts, unexpected challenges are inevitable.

Having a responsive supplier makes all the difference.

"There are things that arise last minute, and Imperial Brady is always great to pick up the phone, answer, get us what we need, and help us find solutions to problems as they arise," says Steinhart.

Whether it's sourcing products quickly, identifying alternatives, or helping solve operational challenges, Imperial Brady provides the expertise and support needed to keep venue operations on track.

Industry Expertise Beyond Products

Large venues rely on a broad range of facility supplies and equipment every day. From cleaning chemicals and floor care equipment to trash liners and restroom solutions, selecting the right products can improve efficiency while enhancing the guest experience.

The Ball Arena team values Imperial Brady's proactive approach to bringing new products and innovations to their attention.

"We work closely with our local team, and they're very knowledgeable. They help us evaluate new products that come to market and determine whether they're the right fit for our operation."

This consultative approach helps facility managers stay informed about emerging solutions while ensuring purchasing decisions align with their operational goals.

Solving Real-World Facility Challenges

One recent project highlights the value of collaboration between Ball Arena and Imperial Brady.

The venue was facing a common challenge: restroom space constraints caused by large dispensers that limited available room and created a tighter environment for guests.

Working together, the teams identified and sourced smaller dispenser solutions that better fit the space without sacrificing functionality.

"We had large dispensers in the restrooms, and space is very limited. Imperial Brady helped us source smaller dispensers that worked much better for the area," says Steinhart.

By understanding the operational challenge and recommending a practical solution, Imperial Brady helped improve restroom usability and overall guest experience.

Supporting Stadiums and Arenas with Reliability and Expertise

From day-to-day facility supplies to specialized operational challenges, venue managers need partners they can depend on. For Ball Arena, Imperial Brady has consistently delivered the responsiveness, product knowledge, and service needed to support a demanding environment.

"We have a great partnership with Imperial Brady, and I always recommend them every chance I get for their reliability, their knowledge, and their quickness to act."

Partner with Imperial Brady

Stadiums, arenas, convention centers, and entertainment venues face unique operational demands. Imperial Brady helps facility teams identify the right products, improve efficiencies, and solve challenges with expert guidance and industry-leading service.

Contact Imperial Brady to learn how our facility solutions can help keep your operation running at its best.

‍