Frequently Asked Questions

Find Answers About Imperial Dade Products, Orders & Services

Find answers about Imperial Dade products, ordering, delivery, account access, and customer support for packaging, janitorial, sanitation, and facility solutions.
FAQ's Categories
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No worries, simply follow the same recovery process as on imperialbrady.com to regain access.

Mobile App

Yes, you can view and manage your past orders directly through the app.

Mobile App

Yes, we prioritize your security and use advanced encryption to protect your data and transactions. To learn more, view our privacy policy

Mobile App

Our customer support team is available Monday through Friday from 8 a.m. to 5 p.m. EST to assist you. You can reach out through the app or contact our support directly.

Mobile App

No, the mobile app does not require a different sign-in than imperialbrady.com. You can use the same credentials for both the mobile app and the website, making it convenient and easy to access your account from any device.

Mobile App

The main difference between the mobile app and imperialbrady.com is the design and user experience. The mobile app is designed with a 'mobile-first' approach, meaning it has been optimized specifically for smaller screens to ensure a smooth and user-friendly experience. It includes mobile-specific features that make certain tasks even easier, such as finding products and logging in. While imperialbrady.com provides a comprehensive experience on larger screens, the mobile app focuses on enhancing usability and convenience for users on the go.

Mobile App

Nothing. The app is free. We want all of our customers to enjoy the ease of ordering at their fingertips.

Mobile App

iPhone users can download the iOS app from the Apple App Store and Android users can get the app from the Google Play Store. Simply search for “Imperial Brady” and download the app.

Mobile App