How Croissant Gourmet Built a Lasting Partnership with Imperial Brady

Running a successful restaurant requires more than sourcing quality ingredients and supplies. Owners need trusted partners who can provide expert guidance, recommend the right solutions, and help improve day-to-day operations.

For François Cahagne, owner of Croissant Gourmet in Winter Park, Florida, Imperial Brady has been that partner since the very beginning.

When François opened Croissant Gourmet in 2008, he chose Imperial Brady to support his business. More than 15 years later—and now with the opening of a new, next-generation Croissant Gourmet concept—Imperial Brady continues to play an important role in his operation.

A Partnership That Has Grown Over Time

As Croissant Gourmet expanded, so did its relationship with Imperial Brady.

"We've worked with Imperial Brady since the beginning of my journey in the United States in 2008," says Cahagne. "We've continued working with them because they're a great company, and we're very happy to have them with us every step of the way."

Long-term partnerships are built on consistency, trust, and shared success. For Croissant Gourmet, Imperial Brady has consistently delivered all three.

More Than Distribution—A Trusted Advisor

While dependable product delivery is essential, François says Imperial Brady stands apart because of the expertise they bring to every interaction.

"Imperial Brady is very consistent. They aren't just here to provide products—they provide advice on what to use, even when it comes to cleaning and maintaining our business."

This consultative approach has helped Croissant Gourmet make informed decisions that improve both efficiency and day-to-day operations.

Finding the Right Solutions for the Business

One example of that partnership came when Croissant Gourmet looked to improve its floor care program.

Working closely with the Imperial Brady team, François evaluated new cleaning solutions and invested in specialized floor cleaning equipment that better met the needs of his business.

"We started working with Imperial Brady on the cleaning side of our operation and invested in a specialized floor cleaning machine. We're very happy with the results."

Rather than simply recommending products, Imperial Brady worked alongside the team to identify a solution that delivered lasting value.

Relationships That Last

A key part of Croissant Gourmet's success has been its longstanding relationship with its dedicated sales representative, Sam.

"We've worked with Sam since the beginning. Together we've built a trusted relationship. She's knowledgeable, valuable, and always there to guide us in making the right choices."

Having a knowledgeable representative who understands the unique needs of a business allows customers to make confident purchasing decisions while knowing they have ongoing support whenever they need it.

Why Croissant Gourmet Recommends Imperial Brady

For François, the value of Imperial Brady goes beyond products and delivery. It's about having a dependable partner who is invested in helping his business succeed.

"If I were to recommend Imperial Brady to anyone, it would be because of their quality, consistency, and the advice they provide to our business."

Partner with Imperial Brady

From independent bakeries and cafés to full-service restaurants and multi-location hospitality businesses, Imperial Brady delivers more than products. We provide the expertise, industry knowledge, and personalized support businesses need to operate more efficiently and continue growing.

Whether you're looking to improve cleaning programs, optimize facility operations, or source high-quality foodservice supplies, Imperial Brady is ready to help you find the right solution.

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