How Linn Companies Simplified Multi-Location Supply Management with Imperial Brady

As businesses expand to multiple locations, managing inventory and facility supplies becomes increasingly complex. Standardizing products, streamlining ordering, and ensuring every location receives the supplies it needs on time requires more than a distributor—it requires a trusted operational partner.

For Linn Companies, the parent company behind Tumble Fresh and Pet Fresh, Imperial Brady has become that partner.

For more than six years, Imperial Brady has supported Linn Companies' growing network of locations across the Minneapolis–St. Paul metro area, Wisconsin, and North Dakota by providing dependable deliveries, product expertise, and digital ordering tools that simplify day-to-day operations.

Supporting a Growing Multi-Location Business

With 15 locations today—and additional expansion already underway—Linn Companies depends on consistent processes to keep every facility operating efficiently.

"We get all of our startup cleaning supplies, mops, signage, and regularly scheduled deliveries from Imperial Brady to all of our locations," says Bill Wallace, President and COO of Linn Companies.

By centralizing purchasing through a single supplier, the company has been able to create greater consistency across every location while reducing the complexity of managing multiple vendors.

Secure Deliveries Designed Around the Customer

Unlike many businesses, Tumble Fresh and Pet Fresh operate as largely unattended facilities, creating unique delivery requirements.

Imperial Brady developed a process that works seamlessly with their operation.

"Our facilities are unmanned. Imperial Brady delivers directly to our backroom using secure access codes, so everything is delivered safely and securely without disrupting our business."

That dependable delivery model gives the Linn Companies team confidence that every location receives the products it needs—even when employees aren't onsite.

Consolidating Suppliers and Simplifying Purchasing

Before partnering with Imperial Brady, sourcing supplies often meant purchasing from multiple vendors and sending employees to pick up individual products from different locations.

That process consumed valuable time and created unnecessary complexity.

Working closely with Imperial Brady, the team evaluated products, compared pricing, and tested different solutions before developing a standardized purchasing program.

"We reviewed pricing, explored different options, tested products, and built the right mix for all of our locations."

Today, Imperial Brady continues to introduce new products and recommend improvements that help Linn Companies operate more efficiently as their business grows.

A Partner That Responds When It Matters Most

Even with standardized ordering processes, unexpected situations happen.

Occasionally, locations forget to place an order or require supplies on short notice. When that happens, Imperial Brady's responsive service helps prevent disruptions to day-to-day operations.

"If we've forgotten to order something, Scott has been there to make sure we get the supplies we need so none of our locations are without the products our guests and customers depend on."

That level of responsiveness helps keep every location stocked and operating without interruption.

Streamlining Ordering with a Centralized Digital Platform

Managing inventory across dozens of locations requires visibility and consistency.

Linn Companies relies on Imperial Brady's digital ordering platform to simplify purchasing across its growing footprint.

"Our team visits each location, counts inventory, places orders online, schedules deliveries, and receives notifications when shipments arrive. Having one central place to manage everything has been spectacular."

By combining a centralized eCommerce platform with dependable logistics, Imperial Brady helps Linn Companies reduce administrative work while improving purchasing efficiency across every location.

A Long-Term Partnership Built on Trust

Bill Wallace has worked with Imperial Brady for more than two decades through various businesses, making the relationship one built on trust, consistency, and proven results.

As Linn Companies continues to expand, Imperial Brady remains a trusted advisor—providing product expertise, operational guidance, and dependable service every step of the way.

"I would describe Imperial Brady as a consistent top performer with a customer-centric focus."

Partner with Imperial Brady

Whether you're managing five locations or fifty, Imperial Brady helps multi-location businesses simplify procurement, standardize products, and improve operational efficiency.

From centralized ordering and scheduled deliveries to consultative product recommendations and responsive local support, Imperial Brady provides the expertise and solutions growing businesses need to scale with confidence.